Online Cadillac ELR Forum and Owners Group

I just saw on InsideEVs that ChargePoint gives a charge card to people upon purchase of the ELR.





Did anyone get one, or is this a new offering?

Yes. I got mine.

Does Cadillac mail these? I didn't get one from the dealer yet.

How did you get one in the mail? In the press release on GM's site it says we get a kit with the owners manual. I checked my manual and portfolio and nothing. I asked the dealer about it they knew nothing. I asked our ELR concierge about it and they said the GM press release was incorrect and they were contacting them to correct the info. They also said I then needed to contact Chargepoint directly for this. I called Chargepoint and they said what they knew so far was as much as I did via the press release on Chargepoint's own website (same one as on GM's site). They said the program hadn't started yet and were unable to answer any follow on basic questions like when it will start, what is the program even about, etc etc because they didn't know. Left wondering here.....

I had a sneaking feeling it was the dealership that just didn't know what was going on

Ya but its not just the dealership. The dealership doesn't know, I called our ELR concierge and told me to contact Chargepoint and Chargepoint didn't know besides it hasn't 'started' yet. If that's the case then how did some receive a card? I don't think anyone knows.

Mine came directly from Cadillac and not from my dealer. Unfortunately, I had already signed up for Charge Point so I just added these to the two cards I already had on my account.

thanks waterking for the details. Did you have to do anything to start the process or did it just show up in the mail one day to your surprise?

I got a letter from the Cadillac marketing group that had the cards in it. I did not do anything to get the process started...I did not even know they were offered.